Systems integration has become a major challenge for pay TV operators as they embrace IP infrastructures and online delivery, with a requirement to become as agile as Internet companies while containing costs and dealing with legacy. For many the choice of integrator has become more critical even than that of the infrastructure’s core components, because getting it wrong can derail the whole enterprise and risk losing valuable ground at a time when new entrants are arriving and competitors are innovating faster than ever before in TV’s history. Against this background I have just co-written with Ben Schwarz an eBook focusing on SI in  pay TV and drilling down into the core issues through interviews with leading operators, analysts and of course integrators themselves. What emerged was a clear picture of best practice and priorities both in selecting an SI and then managing the subsequent relationship.
Continue reading Operators should take charge of systems integration for control and agility